Training

Enhancing your ability to learn through our supported and extended

Performance Learning Framework©.

 

Unless we make a deliberate and conscious effort to practice or reinforce our learning, we tend to forget much of what we learn within a matter of days or even hours. This ‘forgetting curve’ is why the majority of learning courses provide little benefit; it's not that the teaching or course is ineffective, but that the scaffolding before and after the course is inadequate and, alas, mostly non-existent.

 

Our Performance Learning Framework© provides an end-to-end pathway from business need to business benefit, and our programmes are designed to enable anyone to define a clear action plan to apply their learning in their day-to-day work. Additional elements of our programmes include peer and tutor support to boost your practice, and facilitated reflection to deepen, share and leverage your learning.

We offer courses and workshops in various facets of leadership, including:

 

You can read more about each of these topics below.

Please contact us to arrange a workshop or training programme in any of these areas.

Fundamentals of Leadership

Key Speaker

We believe leadership is the most crucial element of an organisation or team. Ambition, performance and results all start with leadership. Leaders determine the direction the organisation is heading in: they lead the culture, lead the energy, and set the example for the rest of the organisation to follow.

 

However, we believe that leadership is something that anyone in your organisation can learn and develop. Leadership is not a title; it is not exclusive to those at C-level. Leadership is the application of a mindset, skillset and toolset, through deliberate practice and continuous learning, that can occur in and benefit any level of business. It is also not exclusively something that applies within your own business; a company’s success is boosted significantly by learning to lead those outside your own business, such as customers, suppliers and your community.

 

Leaders harness the brilliance of others to achieve great things that those others would not see, or have the courage, commitment or capability to choose and succeed in, by themselves. Although there are many elements to great leadership, the most fundamental role of a leader comprises four critical elements:

 

• Determining the Purpose of the business or team

• Shaping and living the Values by which you choose to behave

• Setting the Promise you commit to delivering to your customers

• Inspiring committed action to a Vision that creates a sustainable future.

  

Whether you are leading a project, a team, an organisation, a customer, supplier or market, you will need to persuade your followers to believe in you, believe in your vision, and believe in themselves to achieve the vision.

 

We offer both bespoke and general leadership programmes that will enable you to create the mindset, develop the skillset and build the toolset to practise and learn your way towards leadership excellence. Please contact us to discuss running a programme for your organisation, or see below for other leadership programmes we can provide.

 

Leading Yourself and Others

As well as developing bespoke workshops to fit your leadership challenges, we offer a range of general programmes which can be delivered either in person* or online. 

Our training courses mirror our #leapingahead programme of guided courses, except here we can offer the key content as 2-day training workshops. Our training courses include: 

You can find out more about each course by clicking on the links above.

Please contact us to discuss running a workshop for your team or your organisation.

*Please note, we are currently unable to deliver courses in-person, but we can host them via Zoom or Teams.

 

Leading Projects

Project Cycle_3.png

We all demonstrate leadership skills in our daily lives; as well as leading others, we must regularly lead ourselves. You can think of most challenges, opportunities and tasks as being a project. All projects flow through a number of stages and each stage requires specific capabilities to achieve successful completion. This can be true of things we do in our personal lives, such as buying a car or booking a holiday, as much as it is in business, and such personal experiences can be drawn upon to help us face similar challenges in the business world.

 

Working through the Performance Project Cycle© can help us understand the steps required to lead a successful project. It begins with clarifying and understanding your goal, i.e. what you are aiming to achieve. It’s invariably beneficial to explore relevant advice and guidance on what might enhance your success; this could involve talking with others, reviewing exemplary practitioners or conducting internet research, for example. The benefit of such a broad sweep of insights is the opportunity to make more connections and innovate more ideas to advance the project, using techniques such as brainstorming with a carefully selected team of colleagues. When assessed against a relevant set of criteria, your ideas will hopefully yield a clear solution, against which you can now identify the people you need to help you achieve your goal and persuade them to join the project.

 

With your project team in place, it’s time to plan how you will execute the solution, then follow your plan to deliver the project which achieves the goal. Throughout delivery, a monitoring process checks that progress is on time, on budget and on specification, ultimately tracking the project to a successful conclusion. As a final analysis, following a reflective process enables you to understand what happened, what can be learned and what can be improved next time.

 

Different people will naturally have a tendency to dive into the cycle at different points; for example, some may jump straight to the delivery stage. Following the Performance Project Cycle© can strengthen a project by reminding you of steps you might otherwise miss, and can enable a leader to build a strong team consisting of members who specialise in different elements of the Performance Project Cycle©.

To discuss us running a bespoke project leadership workshop for you, please contact us.

 
 

Leading Customers (Sales)

Reaching a Deal

Expertly using your sales process to lead your customer is one of the core areas of business leadership. In recent times, there has been an increase in the proportion of B2B buyers following the consumer trend to make a purchase based on the experience of buying, rather than simply the product or price. In our Sales Leadership Programmes, we explore how you can put the customer at the centre of your business and make the buying experience feel personal to them; an experience they initially choose to have, then choose again and then recommend to others.

 

Our Performance Selling Framework© enables you to build a successful, customer-focused sales operation, which:

  • Focuses your customer and product Portfolio;

  • Tunes your Value Proposition;

  • Drives the efficiency of your Process;

  • Increases the effectiveness of your People;

  • Develops a customer-specific sales Plan; and

  • Delivers a winning Performance.

This will help you successfully lead your customers through the Revenue Generation Flywheel©, from the creation of awareness and interest through new and repeat sales, ultimately building a winning position where your customers create referrals to generate your next customers for you.

To discuss us running a bespoke sales leadership workshop for you, please contact us.